That first key hire

You've got some money and the founders are ready to grow the team. Who do you hire first?  I would argue that the first key hire is a Versatile Office Manager. This person will take away many of the detailed tasks that can suck valuable time away from the founding team when they should be focused on the product/service. Additionally, if this office manager is in first to lead the future hiring charge, the whole process of hiring the rest of the team became much more organized and streamlined. Ideally, this person has the skills and attitude to play multiple roles: Office Manager, HR manager, Bookkeeper, and (if you are lucky) basic computer system administration. 

It is challenging to find the right match of skills and attitude to make sure this person doesn't feel that simple tasks are beneath them. A possible way to engage their input is to enable this person to lead the charge on crafting various policies or choosing vendors.

These days, with new communication tools making it easier to work remotely with virtual teams, the company may not even have an office yet, but many of these business operational tasks will still be there. This may not be a full-time position initially, or even after 6-12 months, but having someone around to tackle the myriad of administration and business operation tasks can help defer future and more expensive hiring in the operations area. It's all about saving time and money!

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